At the epicentre of culture and creativity.

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Australia

Thu 08/21, 5:15 am

302/55 Chandos St St Leonards NSW 2065

[email protected]

United States

Wed 08/20, 3:15 pm

[email protected]

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Account Director

This is more than account management, this is creative leadership in motion. We’re looking for an Account Director who thrives in fast-paced environments, drives deep relationships, and unlocks growth opportunities through clarity, energy and vision.

You’ll be the strategic lead across retainer clients, championing ideas that move the needle and leading a team that delivers best-in-class creative and performance.

What You’ll Do

Client Retention & Strategy

Own and grow retainer client relationships
Build strategic account plans within 60 days of onboarding
Maintain 95%+ satisfaction across your portfolio
Drive 20% growth in service adoption across clients by end of 2025

Revenue & Reporting

Report monthly and quarterly on client revenue performance
Highlight risks, wins, challenges and opportunities
Lead quarterly business reviews and internal updates
Provide data-driven insights to shape Fortem’s growth strategy

Creative Sales & Campaign Strategy

Lead inbound requests and contribute to campaign ideation
Partner with Creative and Digital to develop high-impact solutions
Pitch big ideas to clients spending $8K+/month, supported by senior creatives
Ensure creative output aligns tightly with business goals

Client Communication & Feedback

Monitor client sentiment and relationship health
Resolve issues quickly and maintain calm under pressure
Provide monthly reports on engagement, outcomes and creative value
Drive team-wide feedback loops to keep improving

Internal Alignment & Team Leadership

Mentor team members on WIP leadership and client management
Bridge comms between Creative, Digital, Strategy and Business Development
Maintain 90%+ retention by ensuring internal teams are aligned and sharp
Build 10+ new strategic relationships each quarter

Operational & Cultural Contribution

Improve operational efficiency by 20%
Support cross-functional coordination and reduce bottlenecks
Engage deeply in culture-building initiatives across Fortem
Share client insights that can fuel internal creativity and performance

What You’ll Bring

3+ years of experience in an Account Director role
Proven experience of developing solid, lasting client relationships
Strategic thinking and operational clarity
Confidence leading high-value conversations
Natural relationship builder with emotional intelligence
Strong creative judgment and understanding of campaign impact
Calm, resilient, and always solutions-first
A hunger to grow, mentor, and execute

Other Details

Travel: May be required for client meetings or activations
Availability: After-hours flexibility may be needed
Work Ethic: It is expected that your role is relentless and hardworking, professional and act in the interest of company growth. You are ready to work hard and align to company culture.

Why Join Fortem

We’re not just running accounts, we’re shaping culture. As Account Director, you’ll lead from the front, driving real impact across strategy, creative and client growth.

You’ll work with a high-performing team, bold clients, and ideas that actually matter. If you thrive under pressure, move fast, and want to help build something world-class, this is your role.

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Graphic Designer

We’re looking for a Graphic Designer who can combine creativity, storytelling, and technical skill to deliver work that’s bold, strategic, and culturally sharp. This is an in-office role based in St Leonards (Sydney), perfect for someone who thrives in a fast-paced, collaborative environment and is hungry to keep learning.

You’ll work across branding, social, video, and digital design, while also contributing to Fortem’s own brand projects. Expect to leverage AI tools, experiment with new formats, and set a high standard for creative excellence.

What You’ll Do

Concept and design distinctive brand identities and campaign assets
Translate strategy into visual storytelling across multiple platforms
Design for web, social, and ads using Figma and UX/UI principles
Create scroll-stopping content for TikTok, Instagram, LinkedIn, Meta, and Google ads
Ensure platform-specific formatting and performance optimisation
Collaborate closely with copywriters, strategists, and developers
Use AI and emerging tools to innovate and speed up workflows

What You Bring

Core Creative & Conceptual Skills:

Visual Storytelling: Turn narratives into engaging, high-impact design
Art Direction Understanding: Maintain creative direction and visual consistency across assets
Brand Concepting & Identity Design: Build culturally relevant and commercially sharp identity

Strategic & Digital Design Skills:

UX/UI Design (Web & Mobile): Strong grasp of user flows and hierarchy
Figma Mastery: Build design systems, rapid prototypes, and collaborate with devs
Adobe Suite (Preferred): Design and draw logos, brand redesigns and more

Social & Paid Media Experience:

Social Design for Culture: Deep understanding of TikTok, Instagram, LinkedIn visual trends
Ad Creative Design: Comfortable designing high-performing ads for Meta, TikTok, and Google Display
Platform-Specific Formatting: Knows specs, best practices, and nuances across placements

Additional Skills (Highly Valued):

Motion design (After Effects or Framer animation)
Photography/Video Knowledge: Awareness of production and integration with design
Creative Copy Sensibility: Ability to pair strong visuals with compelling messaging
Familiarity with AI tools and prompting

Mindset:

Culturally plugged in and knows trends before they hit mainstream
Execution obsessed. Ideas are great, but you can ship fast and refine well
Passionate, detail-obsessed, and feedback-driven
Collaborative, reliable, and thrives under tight turnarounds

Why Join Fortem

At Fortem, you’ll help define the next wave of culturally relevant storytelling, working with ambitious clients and building work that gets noticed. If you want to do more than “make it pretty” and instead create design that leads culture, this is your role.

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Senior Creative

Sydney | Full-Time | In-Studio Role

We’re built different — driven by bold storytelling, fast execution and a pulse on what’s next. This is where strategy meets story. Where content breaks through. Where your craft actually shifts culture. And right now, we’re looking for a Senior Creative who can lead with heart, think fearlessly, and deliver work that leaves a mark.

This is your moment if you’re ready to take everything you’ve learned — and turn it into something unforgettable.

The Role

As our Senior Creative, you’re not just executing, you’re shaping the vision. You’ll lead projects end-to-end, mentor rising talent, and collaborate deeply with the wider creative and strategy teams to craft campaigns that aren’t just seen, but remembered.

You’re a visual storyteller, a technical expert, and a strategic thinker. But above all, you’re obsessed with doing work that matters.

What You’ll Be Doing

Leading high-impact creative projects from concept through to delivery.
Shooting and editing full-funnel campaign content across various formats.
Collaborating closely with our Lead Creative and Account Managers to align strategy with execution.
Mentoring Junior Creatives—guiding with intention, not just direction.
Building campaign concepts and pitches that cut through the noise.
Driving innovation within our workflow and processes—suggesting and actioning improvements that elevate the entire studio.

You Bring

4–6 years’ experience in a creative, agency or production environment.
A portfolio that shows more than aesthetic—it shows purpose, energy and excellence.
Mastery of the Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator) and industry-standard gear.
Strength in visual storytelling—both behind the lens and in post-production.
A proactive approach to leadership and collaboration.
A pulse on cultural trends and creative innovations—and the ability to apply them authentically.

What We Value

Discipline in your craft.
Energy that lifts the room.
Relentless creativity.
Curiosity without ego.
High standards without compromise.
Authenticity in leadership and collaboration.
Courage in your ideas and execution.

The Details

Full-time, Monday to Friday in-office at our St Leonards, Sydney HQ.
Required travel for client shoots and activations (local and interstate).
Fortem culture is high-performance, fast-moving and deeply collaborative.
Out-of-hours work is occasionally required for launches and campaigns.

Why Fortem Media?

If you’re ready to lead the kind of work that turns heads — let’s make it happen.

We’re not here to make average. We’re scaling fast, building global, and doing the kind of work that wins attention. We believe in investing in our people. You’ll be supported by a creative team that pushes each other to be better every day. You’ll be challenged, you’ll be inspired, and you’ll do the best work of your life.

Send your portfolio, reel, and intro video to [email protected]

Use the subject line: “You’re Hiring – I’m [Insert Name Here], your next Senior Creative”

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Rather talk to someone?

Give us a call or send us an email.

Australia

Thu 08/21, 5:15 am

302/55 Chandos St St Leonards NSW 2065

[email protected]

United States

Wed 08/20, 3:15 pm

[email protected]

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